Privacy policy

At Tennislinx, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect the following types of personal information:

• Contact Information: Name, address, email address, phone number.
• Identification Information: Date of birth, gender, player ID.
• Payment Information: Credit card details and billing information.
• Usage Information: Information about your use of the app, including tournament entries, court bookings, and communication logs.
• Technical Information: IP address, device information, browser type, and operating system.

We collect personal information through:

• Direct interactions, such as when you create an account, book a court, or enter a tournament.
• Automated technologies, such as cookies and similar tracking technologies.
• Third parties, including payment processors and social media platforms, if you link your Tennislinx account with them.

We use your personal information for the following purposes:

• Service Delivery: To provide and manage your access to and use of the Tennislinx app.
• Communication: To communicate with you about your account, tournaments, and any updates or changes.
• Improvement and Development: To improve the app and develop new features based on usage patterns and feedback.
• Compliance: To comply with legal obligations and protect our legal rights.
• Marketing: To send you promotional materials and updates, where you have consented to receiving such communications.

We may disclose your personal information to:

• Service Providers: Third-party service providers who assist us in operating the app, processing payments, and delivering services.
• Legal Authorities: Government authorities and law enforcement agencies, if required by law or to protect our legal rights.
• Business Partners: With your consent, to our business partners for marketing and promotional purposes.
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive data.
• Regular security audits and assessments.
• Access controls and authentication procedures.
• Staff training on data protection practices.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your personal information is no longer needed, we will take reasonable steps to de-identify or securely destroy it.

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with the APPs.

Your personal information may be disclosed to recipients located outside Australia, including service providers and partners in other countries. We will take reasonable steps to ensure that any overseas recipients comply with the APPs or are bound by similar privacy protections.

We use cookies and similar tracking technologies to enhance your experience on the Tennislinx app. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the app.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

By using the Tennislinx app, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.